Customer Support

We’re Here
To Help

Questions about your order, sizing, delivery, or custom pieces? Our team responds quickly and is always happy to assist.

Support Email

support@fairecreatives.com

Response within 24 hours

WhatsApp Chat

Start a conversation

Fastest way to reach us

Instagram

@faire_bags

Daily updates & new releases

Business Hours

Mon - Sat: 9am - 6pm

Closed Sundays

Chat with us

Chat With Us On WhatsApp

Delivery & Processing

Order Processing

5–7+ Business Days

5-7 working days for single units; 10+ days for bulk orders.

Ibadan Delivery

1–2 Business Days

Door-to-door delivery within Ibadan.

Inter State Delivery

Not fixed, soley depends on exact location

Shipping across states

Returns & Exchanges

Refunds are only issued for defective or incorrect items reported within 14 days. Exchanges are allowed within 30 days for a different size or color. Items must be unused, with tags and original packaging.

Quick Answers

Still have questions?

Reach out to us and we’ll gladly assist you with your order.