Customer Support

We’re Here
To Help

Questions about your order, sizing, delivery, or custom pieces? Our team responds quickly and is always happy to assist.

Support Email

support@fairecreatives.com

Response within 24 hours

WhatsApp Chat

Start a conversation

Fastest way to reach us

Instagram

@faire_bags

Daily updates & new releases

Business Hours

Mon - Sat: 9am - 6pm

Closed Sundays

Chat With Us On WhatsApp

Delivery & Processing

Order Processing

5–7+ Business Days

5-7 working days for single units; 10+ days for bulk orders.

Ibadan Delivery

1–2 Business Days

Door-to-door delivery within Ibadan.

Inter State Delivery

Not fixed, soley depends on exact location

Shipping across states

Returns & Exchanges

Refunds are only issued for defective or incorrect items reported within 14 days. Exchanges are allowed within 30 days for a different size or color. Items must be unused, with tags and original packaging.

Quick Answers

Still have questions?

Reach out to us and we’ll gladly assist you with your order.

We’re Here To Help